Admin & Front Desk Executive

Job Summary

The Admin & Front Desk Executive is the first point of contact for parents, visitors, and stakeholders. The role involves managing front office operations, handling communication, supporting administrative tasks, and ensuring a smooth and professional experience within the school campus.

Key Responsibilities

• Welcome and greet parents, visitors, and stakeholders in a professional and courteous manner
• Handle front desk operations and maintain a positive first impression of the school
• Respond to queries from parents, students, vendors, and external stakeholders
• Provide accurate information regarding school policies, admissions, and processes
• Manage incoming calls, emails, and internal communication effectively
• Coordinate with internal departments for smooth functioning of operations
• Maintain and update records, databases, and documentation
• Assist in administrative tasks such as reporting, filing, and data management
• Support event coordination and day-to-day school activities
• Ensure proper visitor management and adherence to school protocols

Requirements / Eligibility Criteria

Educational Qualification

• Graduate in any discipline (preferred: Administration / Management / Commerce)

Experience

• 0.6–3 years of experience in front desk, administration, or customer-facing roles (school experience preferred)

Skills & Competencies

• Excellent communication and interpersonal skills
• Strong problem-solving and coordination abilities
• Good organizational and time management skills
• Ability to multitask and work under pressure
• Professional appearance with a pleasant personality
• Ability to work independently and collaboratively in a team

Technical Skills

• Knows google sheets
• Basic knowledge of computer applications and data management systems
• Knowledge of ERP Next is plus.