Admin Assistant - Low Income Housing

Job DescriptionJob Description

Job Summary
We are seeking a highly organized and detail-oriented Administrative Assistant to support our office operations. We are a low income housing Property Management company, and this position is focused on our LA portfolio. The ideal candidate will have strong office management skills, excellent communication abilities, and proficiency with various computer applications. This role involves providing exceptional customer service, managing administrative tasks, and ensuring the smooth functioning of daily office activities. Bilingual skills are a plus to assist diverse client and staff interactions.

Duties

• Perform data entry, filing, and document proofreading to maintain accurate records
• Creating, preparing, tracking, and following up on resident lease violation notices and reasonable accommodations
• Coordinate calendar management and appointment scheduling of residents
• Assist with other tasks as required
• Provide resident, site manager support via phone, email, or in person, ensuring excellent phone etiquette and customer service standards
• Support office organization through filing systems, document management, and general clerical tasks
• Other duties as assigned

Qualifications

• Proven experience in an office environment with clerical or administrative responsibilities
• Strong computer literacy with proficiency in Microsoft Office (Word, Excel, PowerPoint), Google Workspace, and data entry skills
• Excellent organizational skills with the ability to multitask efficiently in a fast-paced setting
• Exceptional communication skills, including phone etiquette and customer service experience
• Bilingual abilities are advantageous for supporting diverse clients and staff
• Strong organizational skills with attention to detail in proofreading and document management
• Ability to manage time effectively and prioritize tasks independently