Admin Staff Cum Counsellor (for Intern or Freshers Only)

Job Title: Admin Staff cum Counsellor – Freshers Only

Company: Urban Raga Music School

Location: Bengaluru, Karnataka, India

Work Type: Hybrid

Employment Type: Full-time

About Us

Urban Raga Music School is one of Bengaluru’s leading music learning centres, with 4 branches in the city and 1 in Shillong. We provide quality training in piano, keyboard, violin, tabla, guitar, and vocals — both Indian and Western styles.

We are looking for a friendly, organised, and enthusiastic fresher to join our Kalyan Nagar branch as an Admin Staff cum Counsellor.

Key Responsibilities

1. Operations & Administration

• Daily administration and reporting.

• Managing admissions, enquiries, and fee tracking.

• Ensuring smooth centre operations.

• Coordinating with Accounts team and CA.

2 Lead & Admission Management

• Handling enquiries from Phone, IVR, WhatsApp, Chatbot, Website, Email, Social Media, and Walk-ins.

• Ensuring timely response and conversion.

• Maintaining admissions tracker and weekly conversion reports.

• Ensuring zero enquiry leakage.

3. Teacher & Academic Coordination

• Scheduling classes and managing batch allocations.

• Coordinating teacher availability and discipline.

• Supporting recruitment and onboarding.

• Monitoring attendance and performance.

4. Events & Exams

• Planning and executing workshops, recitals, and festivals.

• Coordinating ABRSM, Trinity, RSL and internal exams.

5. Marketing & Digital Presence

• Supervising social media posting.

• Monitoring Google and Facebook reputation.

• Coordinating with vendors for digital promotion.

6. Mandatory Reporting

• Submission of Daily Status Report to Management by End of Day is compulsory.
• Failure to comply may impact performance rating and continuation.
• Responsibilities may evolve based on organisational needs.

Required Skills

• Good communication skills
• Basic computer knowledge (MS Office, WhatsApp, Email)
• Friendly, organised & responsible personality
• Ability to multitask and work in a busy environment

Eligibility

• Freshers only – No prior work experience needed
• Minimum qualification: Graduate / Final Year Student (any discipline)

Benefits

• Stipend
• Performance based incentives
• Creative, music-filled workplace 🎶
• On-the-job training
• Opportunities to grow within the organisation.