Admin Support Specialist/sales

Job DescriptionJob Description

About Us

We are a small but growing corporate apparel decorator specializing in custom-branded apparel and merchandise. We pride ourselves on quality work, strong customer relationships, and a team-first environment. As we continue to grow, we’re looking for a versatile, motivated individual who enjoys wearing multiple hats and being part of a fast-paced, hands-on operation.

Position Overview

This is a customer service, outside sales support, and administrative assistance role. The ideal candidate is a self-starter who is highly organized, easy to talk to, and comfortable interacting with customers, teammates, and production staff. Candidates may assist with light production during peak season. You’ll play a key role in keeping orders moving smoothly from first contact to finished product. Willing to discuss limited hour candidates.

Key Responsibilities

Customer Service

• Serve as a friendly, knowledgeable point of contact for customers via phone, email, and in person
  
  
• Answer questions, provide quotes, and help guide customers through the ordering process
  
  
• Track orders and follow up to ensure accuracy, timelines, and satisfaction
  
  

Outside Sales Support

• Assist with client outreach, relationship-building, and follow-ups
  
  
• Support sales efforts by preparing quotes, samples, and order details
  
  
• Occasionally visit customer sites or attend local meetings/events
  
  

Administrative Assistance

• Help with order preparation, organization, and production workflow
  
  
• Assist in the shop as needed during busy periods (printing, packing, quality checks, etc.)
  
  
• Coordinate between sales, customer service, and production to keep jobs on schedule
  
  

What We’re Looking For

• Self-starter who can manage tasks independently and prioritize effectively
  
  
• Highly organized with strong attention to detail
  
  
• Easy to talk to, approachable, and comfortable building relationships
  
  
• Strong communication skills (written and verbal)
  
  
• Willingness to jump in where needed and learn new skills
  
  
• Prior experience in customer service, sales, or apparel decoration is a plus, but not required
  
  

What We Offer

• Competitive pay at $25/hour
  
  
• Overtime opportunities during peak season
  
  
• Hands-on role with room to grow as the company grows
  
  
• Supportive, team-oriented work environment
  
  
• Opportunity to gain experience across sales, customer service, and production