Banca Quality Analyst and Assesment Executive

Prudential Syariah’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Description:Execute daily end to end business quality monitoring (pre-post sales) to ensure compliance with regulatory requirements and internal policies. Perform data tracking and analysis to identify anomalies and potential risks in timely manner. Escalate issues appropriately and provide initial input for process improvements and risk mitigation. Ensure alignment of quality framework with governance and regulatory requirements. Drive continuous improvement and system enhancement initiatives to strengthen monitoring effectiveness.

Job Specification:Bachelor’s degrees from any major, preferably graduated from Economy and Business management. 1-3 years’ experience in Business Quality, Risk, Compliance, Audit, or related functions (insurance/bancassurance/banking preferred). Good proficiency in English communication (both oral and writing). Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Familiarity with insurance/bancassurance processes and compliance requirements. Proficiency in data analysis and visualization tools (e.g., power BI is an advantage).

Prudential Syariah is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organization irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.