Business Analyst

The Business Analyst serves as a strategic partner to business leaders and project teams by analyzing processes, systems, and data to drive operational efficiency and informed decision-making. This role translates business needs into clear requirements, supports solution design and implementation, and helps ensure initiatives align with organizational goals, compliance standards, and performance metrics.

Job Duties

• Gathers, documents, and validates business requirements through stakeholder interviews, workshops, and data analysis
• Maps current-state and future-state processes to identify gaps, inefficiencies, and improvement opportunities
• Develops business cases, workflows, use cases, and functional specifications

Data & Reporting

• Analyzes operational and financial data to support decision-making and performance improvement
• Creates dashboards, reports, and KPI tracking tools to monitor project outcomes
• Translates complex data into actionable insights for leadership

Project & Stakeholder Support

• Serves as liaison between business users, technical teams, and leadership
• Supports project planning, testing, implementation, and change management activities
• Facilitates requirement reviews, solution validations, and user acceptance testing (UAT)

Compliance & Quality

• Ensures solutions align with regulatory, audit, and internal control requirements
• Documents procedures, controls, and process changes to support compliance efforts
• Identifies risks and recommend mitigation strategies

Qualifications, Knowledge, Skills and Abilities

Education:

• High school diploma (or equivalent), required
• Bachelor's degree in Business, Information Systems, Finance, Operations, preferred

Experience:

• Two (2) to five (5) years of experience in business analysis, process improvement, or project support, required
• Demonstrated experience in requirements gathering, documentation, and stakeholder management, required
• Experience in consulting, government services, healthcare, or other compliance-driven environments, preferred
• Familiarity with project management methodologies, knowledge of process improvement frameworks (e.g., Lean, Six Sigma, BPM), preferred

Certifications:

• Certified Business Analysis Professional (CBAP) or equivalent certification, preferred
• Project Management Professional (PMP), preferred

Software:

• Experience working with ERP, CRM, or case management systems, preferred

Other Knowledge, Skills, & Abilities:

• Strong analytical thinking and problem-solving skills
• Strong process mapping and documentation skills
• Ability to translate business needs into technical requirements and solutions
• Excellent written and verbal communication skills
• Strong attention to detail with a compliance and quality mindset

Salary Range - $90,000-$110,000

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.