Client Relations & Account Management Specialist

Client Relations Specialist - Faith-Based Market

Immediate Joiners | 1-5 Years Experience | Chennai/Coimbatore

🌟 About Justo Global:

We're a mission-driven company that empowers SMEs worldwide through technology, data, and media. We create inclusive platforms connecting Indian and developing-world SMEs to international markets.

🎯 The Role:

Join our team as a Client Relations Specialist focused on the faith-based market. You'll manage relationships with ministries and non-profit organizations while driving growth through research and strategic outreach.

What You'll Do:

Strategic Client Advisory & Growth Consulting:

• Analyze client business models and identify growth opportunities

• Provide strategic recommendations to enhance client service offerings

• Conduct growth assessments and develop improvement roadmaps

• Guide clients on market expansion and audience development strategies

• Help clients optimize their operational efficiency and service delivery

• Advise on digital transformation and technology adoption

Client Relationship Management & Success:

• Build deep consultative relationships with Global organizations

• Conduct regular strategic reviews and performance assessments

• Develop customized growth plans aligned with organizational missions

• Facilitate client workshops and strategic planning sessions

• Ensure high retention through value-driven relationship management

• Identify expansion opportunities and strategic partnerships

Market Intelligence & Strategic Research:

• Research US faith-based market trends and growth opportunities

• Analyze denominational landscapes and organizational structures

• Identify best practices across successful ministries and churches

• Monitor industry innovations and emerging service models

• Provide market insights to help clients stay competitive

Growth Enablement & Support:

• Collaborate with internal teams to align solutions with client growth objectives

• Support client onboarding with strategic orientation and planning

• Track client success metrics and growth indicators

• Develop case studies and success stories for continuous improvement

• Provide ongoing strategic guidance and problem-solving support

What We need from You:

• 1-5 years in client success/account management/business consulting

• US client experience with demonstrated relationship-building success

• Strategic thinking with the ability to analyze business models and identify growth opportunities

• Understanding of growth strategies, market expansion, and service enhancement

• Strong consultative communication and presentation skills

• Knowledge of faith-based organizational structures and operational challenges

• Experience in advisory roles or strategic planning

• Cultural sensitivity and understanding of ministry/church operations

• Comfortable working US time zones for strategic client interactions

🚀 Ready to Drive Strategic Growth?

Apply right away