Credit Controller

Credit Controller Job Type: Contract Duration: 6 months Location: Milton Keynes, United Kingdom Join our team as a Credit Controller , where you will play a key role in supporting efficient financial operations and maintaining strong credit performance within a fast-paced environment. This position offers an exciting opportunity to manage customer accounts, optimise cash flow, and contribute to effective debt recovery in a collaborative and customer-focused setting. Responsibilities Maximise collections performance through high-volume outbound and inbound contact via phone and email.

Manage a designated credit control ledger, ensuring timely debt reduction and alignment with agreed collections targets. Perform detailed reviews of accounts, billing, and payments to support accurate collection and corrective actions. Work proactively with customers to resolve outstanding balances and maintain a healthy aged debt profile.

Investigate and resolve customer queries efficiently within agreed SLAs to support timely payments. Collaborate with internal business areas to assist with dispute resolution and ensure smooth operational processes. Conduct investigative searches—including Land Registry checks—to establish liability and manage accounts through to closure.

Monitor and mitigate credit risks, escalating concerns to the Cash & Collections Manager when appropriate. Process and reconcile failed direct debits, chargebacks, indemnity claims, and other bank-related items, ensuring timely follow-up with customers. Allocate and import customer payments into the Sales Ledger, resolving discrepancies and ensuring proper validation.

Complete daily, weekly, and monthly reconciliations between the bank and sales ledger. Maintain ownership of unallocated cash, ensuring levels remain within agreed targets. Support team continuity by training colleagues on core processes as required.

Contribute to team objectives through consistent attendance, professionalism, and a focus on continuous improvement. Perform additional tasks as needed to support monthly collection targets and operational goals. Requirements Proven experience in Accounts Receivable and Credit Control.

Strong reconciliation skills, with confidence handling large volumes of financial data. Advanced proficiency in Microsoft Excel and solid working knowledge of financial systems. Strong organisational abilities, with high attention to detail and accuracy.

Excellent communication skills and the ability to engage effectively with stakeholders at all levels. Demonstrated ability to work independently, manage competing priorities, and meet operational deadlines. High level of initiative, ownership, and problem‑solving capability. #J-18808-Ljbffr