Credit Controller

Overview By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance.

Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies. Certified as a Great Place to Work®.

Fortune Best Workplaces in Financial Services & Insurance. The Role Credit Controller – Job Location: Leeds · Job Type: Permanent, full time Join Sedgwick as a Credit Controller in this exciting, full-time role offering a competitive salary and the chance to shape a high-impact function within our London Market specialty division. This is a fantastic opportunity to join Sedgwick in a newly created Credit Controller role that sits at the heart of our Aviation division within the London Market segment.

You’ll be responsible for managing the collection of premiums and fees, ensuring accounts are settled promptly and in full compliance with regulatory and client requirements. As part of a growing team, you’ll work closely with brokers, underwriters, and internal stakeholders to resolve queries, reconcile discrepancies, and build strong relationships that support smooth payment processes. You’ll also take ownership of monitoring outstanding debt, allocating cash, and maintaining clear, up-to-date records.

Your ability to produce meaningful management information reports and ensure compliance with FCA, Lloyd’s, and internal policies will be essential to the role’s success. This position offers a hybrid working model, with 2–3 days in the office and flexibility to work remotely, along with occasional travel to other locations. It’s a chance to make a real impact—driving process improvements, contributing to automation initiatives, and helping shape a first-class credit control function with the full support of our Operational and Finance leadership.

If you’re looking for a role where your expertise will be valued and your ideas can help transform how we work, this is your opportunity to be part of something new and exciting. Responsibilities Manage the collection of premiums and fees in a timely and compliant manner. Resolve queries, reconcile discrepancies, and build relationships with brokers, underwriters, and internal stakeholders.

Monitor outstanding debt, allocate cash, and maintain clear, up-to-date records. Produce meaningful management information reports and ensure compliance with FCA, Lloyd’s, and internal policies. Qualifications / The Skills You Will Have Credit Control Experience: Proven background in premium and fee collections within the insurance market.

Lloyd’s Market Knowledge: Strong understanding of Lloyd’s processes and practices would be advantageous. Finance Systems: Experience with SAP or similar financial platforms is desirable. Attention to Detail: High level of accuracy and ability to perform under pressure.

Executive Communication: Able to engage effectively with senior stakeholders and non-financial colleagues. Initiative: Capable of identifying issues and solving complex problems independently. Discretion: Handles confidential information with the utmost care and professionalism.

What We’ll Give You Remuneration: Competitive salary based on skills and experience Holiday allowance: 25 days plus bank holidays Hybrid working options (office and home) Health & Support Private healthcare plan (including pre-existing conditions) Life assurance Group Income Protection Other Benefits Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications Employee assistance programme for wellbeing support Discounts on various products and services This isn’t just a position, it’s a pivotal role in shaping our financial operations. You’ll be part of a team that values collaboration, innovation, and continuous improvement. Whether you’re a seasoned professional or returning to the workforce, we welcome diverse backgrounds and experiences.

Next Steps Think this sounds like the right fit? Apply now – we’d love to hear from you. If you’re unsure whether you meet every requirement, don’t worry – we encourage applications from all backgrounds and levels of experience.

We are proud to uphold a zero tolerance policy towards discrimination of any kind, regardless of age, disability, gender identity, marital/family status, race, religion, sex, or sexual orientation. After the closing date, we’ll review all applications and may invite selected candidates for an interview (virtual or in-person). Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. #J-18808-Ljbffr