Csr - Sales Admin

Sales Admin & Customer Service Representative

Location Fort Worth, Texas (76119) | Onsite

Compensation & Schedule

• $18–$22 per hour

• Temp to Hire

Role Impact

The Sales Admin & Customer Service Representative is the first point of contact for customers and a key support partner to the sales team. This role drives revenue growth through responsive communication, accurate quoting, and effective appointment scheduling. Success is defined by exceptional customer service, strong follow-through, and seamless coordination between sales, production, and installation to deliver high-quality kitchen, bath, and countertop solutions.

Key Responsibilities

• Field inbound calls, respond to product inquiries, and schedule appointments for the sales team in a professional and courteous manner.

• Prepare accurate, timely quotes for call-in and walk-in customers; follow up on open quotes and sales leads to maximize close rates.

• Coordinate installation schedules and serve as primary point of contact for customers throughout the project lifecycle.

• Maintain working knowledge of quartz, granite, marble, porcelain, and related kitchen and bath materials, as well as manufacturing capabilities and local competition.

• Communicate effectively with purchasing, production, installation, and accounting to ensure smooth project execution and high customer satisfaction.

Minimum Qualifications

• Experience in sales or customer service, within residential construction, repair, or remodel environments.

• Ability to read and interpret construction plans and prepare material take-offs.

• Strong organizational, time management, and conflict resolution skills with a demonstrated commitment to customer satisfaction.

Core Tools & Systems

• Microsoft Outlook

• Microsoft Word

• Microsoft Excel

• Construction drawings and blueprint take-off tools

• Quoting and bid preparation systems

Preferred Skills

• Knowledge of interior design concepts, including color coordination with flooring, tile, cabinetry, and countertop materials.

• Experience meeting with walk-in customers to review bids and address project questions.

• Ability to build long-term business relationships and identify growth opportunities within existing accounts.

Legal Notice

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy

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