Data Analyst

Commerce isnt a generic AI problem. Its deeply contextual: attribution rules, margin constraints, inventory realities, customer nuance, brand guardrails, and decision trade-offs are exactly where most AI analytics products break. Chord exists to solve that by giving AI a living operational understanding of how the business actually works so agents can be trusted to operate, not just analyze. At the core of Chord is a Context Graph: a system of record not only for commerce data, but for decisions capturing the rules, outcomes, and precedent that make automation safe and scalable. That foundation powers Copilot today (plain-language questions ? trusted reasoning), and compounds into agentic operations tomorrow (insights ? recommended actions ? execution with human approval). Backed by top investors and led by experienced operators, Chord is an AI company focused on solving real problems for commerce teams. Were looking for thoughtful, detail-oriented, and impact-driven people who want to help shape the future of how commerce teams use data and AI. Our company is proudly remote-first, distributed across North America.

Were looking for a data analyst to help Chord build the context layer for agentic commerce the platform that enables AI agents to understand, reason, and safely operate real commerce businesses.

• Support end-to-end analytics solutions through requirements gathering, establishing key metrics, building data models, designing dashboards and visualizations, and analyzing data to drive actionable insights for our customers and internal teams.
• Deep dive into complex data across various sources, trends, and questions to provide advanced analyses and insights for our customers.
• Optimize, update, review, and troubleshoot data to support new and existing projects and product features in collaboration with the data team.
• Collaborate with product and engineering to build scalable and impactful data solutions and new capabilities.
• Provide comprehensive analytics support to our customers and internal teams, and develop resources to empower data access and self?service.

• Strong communication skills with the ability to transform data into a story for and explain complex concepts to different audiences and various stakeholders.
• To be a self?starter with the ability to juggle multiple projects at once and motivated by working in a high?growth, fast?paced, and iterative environment.
• Problem?solving skills and the ability to think on your feet to analyze complex questions, support customer questions, and enhance Chords commerce data product.
• Adept at turning analyses into actionable recommendations for the business and our customers.
• Experience analyzing large datasets from different source structure data and data models for reporting consumption.
• Experience with SQL, along with reporting and visualization tools. Experience with Looker, dbt, Snowflake, and Fivetran is a plus.
• A plus for experience with building or analyzing metrics in an ecommerce business model, including metrics in areas like marketing attribution or web analytics.

• An investment in your physical and mental well?being; we offer 100% employee Medical Benefits coverage, with 69% dependent coverage.
• Flexible PTO; we encourage you to take the time you need to be your best self at work.
• An onboarding package and annual work?from?home stipend to ensure you have everything you need to be successful while working remote.
• Generous Parental Leave with customizable transition back?to?work program.
• The benefits of working from home, with opportunities to spend quality time with the team at Chord in?person events throughout the year.
• To make an impact! Were an early?stage company, which means there is space to champion ideas, and create and lead initiatives at any level in the Organization.

This is a full?time, salaried position that includes Equity. For US?based employment: the expected salary range for this position is $109,500 - $129,000 USD/year. For Canadian?based employment: the expected salary range for this position is $116,500 - $137,000 CAD/year. We set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar?stage growth companies in our market. This salary range represents the full salary range for the position. The starting base pay offered may vary depending on factors including experience, expertise, market demands, and internal parity.

Chord is an equal?opportunity employer, and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If youre unsure about your qualifications for this position, we still encourage you to apply.

Our interview process for the role begins with an exploratory conversation with our VP Data. After that, well invite you to a zoom session with a range of stakeholders from across our organization. We aim to get to know you and allow you to learn more about our team and product while being respectful of your time.

109,500 - 129,000 USD per year (United States)

116,500 - 137,000 CAD per year (Canada)