Datacenter Operations Manager

We are partnering with a leading technology services provider supporting large-scale, mission-critical infrastructure environments. This role offers the opportunity to lead operations within a highly regulated, high-impact setting, working closely with enterprise and public-sector stakeholders.If you enjoy driving operational excellence, governance, and reliability in complex environments, this is a strong platform to do so.

Key ResponsibilitiesService & Operations ManagementOversee end-to-end data center facilities operations, including planning, maintenance, and documentationLead on-site operations teams to ensure uptime and operational readiness of mission-critical infrastructureDrive adherence to ITIL processes: Change, Incident, Problem, Configuration, Patch & Vulnerability ManagementMonitor and report SLA/KPI performance, system health, and operational risksEngage stakeholders (internal teams, clients, vendors) for delivery, maintenance, and escalation handlingLead audits, DR/BCP exercises, and continuous improvement initiatives

Configuration & Asset GovernanceMaintain DCIM accuracy for equipment lifecycle and movementsEnsure compliance across configuration, access, backup, logging, and inventory processesTrack system obsolescence and provide reporting to stakeholders

Incident & Risk ManagementLead incident investigations and resolutionConduct root cause analysis and implement preventive measures

Security & ComplianceOversee security systems (e.g. access control, surveillance) and ensure timely patchingDrive vulnerability management and security reviewsEnsure compliance with policies, regulatory standards, and audit requirementsSupport audits, gap remediation, and governance reporting

RequirementsDegree in Computer Science, Information Systems, or related fieldAt least 8 years of relevant experience in data center or critical infrastructure operationsStrong technical knowledge of UPS, STS, DRUPS / CRAH/CRAC systems / PDUs, chillers, BMS, fire protection systemsProven experience in stakeholder management and service delivery leadershipStrong communication, presentation, and problem-solving skillsAbility to operate in structured, compliance-driven environments

Why This RoleExposure to large-scale, mission-critical environmentsStrong emphasis on governance, security, and operational excellenceOpportunity to work with high-impact stakeholders and complex systemsStable environment with long-term infrastructure programs

How To Apply:Submit your application by emailing a detailed copy of your updatedResume in MS Word Format to Scarlett Zhang Jifan(EA Personnel Reg. No. R26159541, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451)by clicking the “Apply Now” or email to Scarlett.zhang@achievegroup.asia for a confidential discussionCurrent & Expected SalaryReason(s) for leavingNotice Period / Availability to commence workYOUR SUCCESS IS OUR ACHIEVEMENT!We regret only shortlisted candidate will be notified. All applications will be treated with the strictest confidence.By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Cessation Of Collection Of Full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.We regret that only shortlisted candidates will be notified.