District Manager

Overview

Discover greater levels of performance. With over 1,200 stores throughout the U.S., Ulta Beauty is revolutionizing the beauty retail experience. We continue to grow through new stores and ongoing store enhancements focused on guest experience, design, and technology. If you want the opportunity to build something strategic, take ownership of your career trajectory, apply your passion to operational excellence, Ulta Beauty provides stability and support to help you grow. Be curious. Be flexible. Be more than you thought possible. The future is yours at Ulta Beauty.

General Summary & Scope

The District Manager (DM) is responsible for leading Ulta Beauty’s strategic plan and mission, vision, and values to develop high performing teams that consistently deliver top-line sales growth for each store in the DM’s district. As an experienced multi-unit leader, the DM leads 13+ stores on average. This role drives the business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (operating procedures and compliance standards) for the region. It requires a passion for process excellence, a drive for results, and the ability to collaborate across all levels of the organization.

Principal Duties & Responsibilities (Essential Job Functions)

The DM champions Ulta Beauty’s mission, vision, and values and demonstrates them consistently by performing duties as assigned, including:

Performance

• Provide directional leadership, expectations, and priorities derived from the company’s strategic plan to each store team in the district.
• Promote a culture of accountability to meet or exceed goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink, and omni-channel sales for the district.
• Drive profitability through operational excellence, top-line sales growth, and expense control for the district.
• Review and analyze financial and operational reports regularly and provide timely responses as needed.
• Address underperforming metrics for stores in the district to drive profitability and achieve company goals.

People

• Attract, hire, and retain a diverse team of top talent and address staffing needs in the district.
• Partner with the RVP and People Success to address policy violations with appropriate corrective action up to separation of employment, in accordance with policies and procedures.
• Build a highly engaged team that embodies the Ulta Beauty brand through collaboration, communication, and prioritized work.
• Create an inclusive environment that encourages growth and engagement of all associates.
• Lead direct report development including training, feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.
• Model a culture of open communication by sharing enterprise strategy with direct reports and aligning goals with district objectives.
• Coordinate with store staff, district leadership, and business partners to obtain resources, remove obstacles, and drive in-store improvements for stores in the district.
• Ensure guest-centric culture by consistently executing the Guest Engagement Leader program and resolving guest concerns with urgency.

Process

• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Regularly visit all stores in the district.
• Support the adoption of new initiatives and technology.
• Ensure execution of all store tasks and communicate expectations for all stores in the district.
• Continuously analyze performance relative to operational compliance, including shrink and audits.
• Develop strategies to leverage company tools to improve performance across stores in the district.
• Respond quickly to changing business needs with an entrepreneurial spirit and inspire the team to do the same.
• Regularly communicate with field and corporate leadership on business trends, opportunities, challenges, merchandise needs, and the competitive landscape for all stores in the district.

Job Qualifications

Education

• Bachelor’s degree is preferred

Experience

• 3-5+ years of fast-paced, multi-unit retail management experience
• Financial management: success with driving top-line sales, interpreting reporting data, turning insight into action, managing budgets, and controlling expenses
• Retail management: proven ability to achieve operational excellence, drive a service culture, adapt to changing priorities, and understand market trends
• Leadership management: experience attracting, developing, and motivating top talent, influencing priorities, adapting to change, leading others through change, building collaborative relationships, and achieving goals through direct reports

Skills

• Proficient with basic technology (e.g., Microsoft Office; Apple devices)
• Excellent written and verbal communication
• Strong collaboration and interpersonal skills
• Strong organizational skills to manage multiple projects
• Ability to react under pressure, exercise good judgment in ambiguous situations, and be flexible/adaptable

Special Position Requirements

• Travel up to 75% of time, including overnight stays, to visit stores and attend meetings
• Mobility to travel within the district to visit stores
• Maintain valid identification for air travel
• Work a flexible, full-time schedule including days, evenings, weekends, and holidays
• Relocation for future growth is preferred

Working Conditions

• Frequent use of a computer, phones, and related office supplies
• Frequent sitting and twisting
• Frequent lifting and/or moving up to 10 pounds
• Continuous mobility throughout the store during visits
• Continuous coordination and manipulation of objects

If an associate has a disability that prevents performing an essential function, the company will engage in the interactive process to determine reasonable accommodation.

The pay range for this position is $102,900.00 - $138,900.00 per year, with eligibility for additional compensation under the company’s bonus plan. Exact pay will be based on education, qualifications, certifications, experience, level, shift, location, and business needs. Full-time positions are eligible for paid time off and benefits; part-time positions are eligible for health/dental/vision/life and disability benefits. For more information about benefits, visit the Benefits and Career Development page: https://learn.bswift.com/ulta

About Ulta Beauty

Ulta Beauty is the largest North American beauty retailer and a premier destination for cosmetics, fragrance, skincare, hair care, and salon services. We offer more than 25,000 products from approximately 500 brands across all categories and price points, including Ulta Beauty’s private label. Ulta Beauty also operates full-service salons in-store.

We will consider all qualified applicants, including those with arrest or conviction histories, in accordance with applicable laws and city ordinances related to fair chance hiring.

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