Group Head - Account Management (digital Planing & Client Servicing)

Role Overview

The Client Servicing expertise demands strong strategic thinking, an agile mindset, clarity of thought, and excellent communication skills, along with a deep understanding of full-funnel digital.

Key Responsibilities

• Coordinate and deliver an integrated media approach across Brand, Newsrooms aligned with Motorola’s business objectives.
• Owning the campaign form the brief to Post campaign evaluation
• Coordination with creative team and client on the timely receiving the creatives
• Ensure smooth reconciliation of billing and timely closure of POs
• Timely QBR discussion with client
• Stay up to date with emerging media trends, platforms, and innovations, and proactively share insights across teams.
• Build and maintain strong client relationships through clear, confident, and strategic communication.
• Work closely with Brand and Category Business Units to understand campaign objectives and translate them into effective media strategies.
• Act as the central point of contact for media expertise, ensuring best practices are implemented across all channels in line with global standards.
• Ensure media guidelines, frameworks, and global standards are clearly understood and adhered to when reviewing media plans.

Skills & Capabilities

• Strong strategic thinking with the ability to connect media decisions to business impact
• Agile and adaptable approach in a fast-evolving media landscape
• Excellent communication and stakeholder management skills
• Solid understanding of full-funnel digital media (Brand, Performance, Commerce, Measurement)
• Strong organizational, time management, and problem-solving skills
• Ability to collaborate effectively with cross-functional and global teams
• Experience working on global accounts and digital media strategies is a plus

Experience & Qualifications

• 6+ years of experience in client servicing, media strategy in digital marketing
• Experience managing large, complex brands across multiple markets