Insurance Support Administrator

Responsibilities Primary responsibility: provide administrative support to the National Underwriting Hub, ensuring smooth and efficient operations. Provide administrative support to the National Underwriting Hub. Key areas include a variety of IT system processing activities and managing phone calls from customers/brokers to assist with Motor Insurance Database enquiries.

Effectively manage high volumes of work, ensuring accuracy and efficiency while adapting to tasks with differing service levels. Utilise a proactive approach to obtain additional data, where there may be gaps in information. Continuously monitor and manage queried items of work through to completion.

Undertake initial and ongoing training to ensure the highest quality is maintained on current and new activities, increasing knowledge and skills. Seek out and provide feedback on process improvements, adopting a continuous improvement mindset. Work with colleagues, and other members of the UK Regional Division, to deliver automation of tasks, wherever possible.

Location 14101 Arch Europe Insurance Services Ltd #J-18808-Ljbffr