Product Manager- Assessments

Job Title: Product Manager – Assessments, Bangalore

About the role:

This role owns the Assessments vertical as a product.

You will define what gets built, how it performs, and how it scales. The scope is wide: product roadmap, assessment framework design, item bank operations, enterprise and university client delivery, and the SME team that keeps quality high. You will work across engineering, design, client success, and external stakeholders to ship product that enterprise clients depend on for high-stakes hiring decisions.

This is not a coordination role. You will make calls on what to build and what to drop, design assessment frameworks from scratch, resolve delivery risk before it becomes a client problem, and build the function as the vertical grows. Over time you will lead a team with dedicated functions under you. The expectation is that you build toward that while staying close to the work.

If you have shipped product in the assessment or hiring-tech space and want to own a vertical rather than contribute to one, this is it.

Key Responsibilities:

Product Roadmap and Delivery

• Own the Assessments product roadmap: prioritize ruthlessly, define what success looks like for each initiative, and ship with consistency.
• Work closely with engineering and design to translate client and market requirements into well-scoped, high-quality product.
• Track adoption and usage post-launch. Iterate based on data, not assumption.

Assessment Design and Delivery

• Lead requirement gathering with enterprise clients to define assessment scope: roles, competencies, formats, and scoring logic.
• Design or customize assessment frameworks aligned to client context, hiring stage, and candidate pool.
• Own QA and go-live end to end. Manage timelines, surface risks early, and hold the bar on delivery quality.

Item Bank and Content Operations

• Own the assessment item bank across domains, roles, and difficulty tiers.
• Lead the SME team responsible for item creation and review. Set quality standards covering difficulty calibration, clarity, and bias screening.
• Use item performance data to drive continuous improvement. Flag underperforming content and close gaps systematically.

Client Management

• Act as the primary POC for enterprise and university clients across the full engagement lifecycle: kickoffs, UATs, reviews, and debriefs.
• Translate ambiguous, high-stakes requirements into structured, defensible assessment designs.
• Build relationships that drive retention, repeat engagements, and deeper product adoption over time.

Vertical Leadership

• Own the vertical end to end: delivery quality, client satisfaction, revenue contribution, and operational reliability.
• Build the team as the vertical scales. Hire well, develop capability, and close process gaps before they compound.

Key Outcomes

Product

• Roadmap commitments shipping on time with measurable adoption among active clients.
• Time-to-delivery from requirement sign-off to go-live trending down each quarter.
• Platform defects and post-go-live errors trending toward zero.
• Assessment completion rates high. Candidate drop-off low across all delivery formats.

Vertical Growth

• ARR growing quarter over quarter. Enterprise and university client count expanding.
• Weekly candidate throughput scaling without reliability or quality degradation.
• Revenue per client increases as product usage deepens within existing accounts.

Delivery Quality

• Assessments go live on time with zero critical configuration errors.
• SLAs met consistently across every client engagement.
• Client repeat rate and NPS improving over time. Escalations requiring leadership intervention rarely.

Assessment Quality

• Item bank depth and coverage growing across domains, roles, and difficulty tiers.
• Items passing quality review without rework at a high rate.
• Predictive validity of assessments improving over time, tracked against post-hire outcomes where accessible.

Required Qualifications:

• 3+ years in product management with full ownership of a product or vertical.
• Strong grasp of assessment formats: MCQs, SJT, work samples, coding assessments, and simulations. You know what makes a good assessment and can defend your design decisions with data.
• Proven client-facing experience where you were accountable for delivery outcomes, not just facilitation.
• Experience managing SMEs, cross-functional teams, and external stakeholders in a fast-moving environment.
• Comfort operating across ambiguity, client pressure, and competing priorities without losing quality.

Good to Have

• Working knowledge of psychometrics: item analysis, difficulty and discrimination indices, basic DIF concepts.
• Exposure to campus recruiting, high-volume hiring, or multi-stage assessment pipelines.
• Familiarity with ATS or assessment platforms. Experience building or scaling a question bank.
• Prior experience working with or selling to university stakeholders.