Product Manager

Experience Level: 10-14 years

Job Summary:

We are seeking a highly skilled and experienced Product Manager/ Business Consultant to join our dynamic team. The ideal candidate will have a strong background in building Martech/Content/CMS products, influencing Customer Experience (CX) and leveraging AI. This role requires a strategic thinker with excellent problem-solving skills and the ability to drive product innovation and business growth.

Key Responsibilities:

• Product Management:

• Lead the development and execution of product strategies and roadmaps for our clients.

• Collaborate with cross-functional teams to define product requirements and ensure successful product launches.

• Conduct market research and competitive analysis to identify opportunities for product innovation.

• Manage the product lifecycle from concept to launch, including post-launch evaluation and optimization.

• Provide expert advice and guidance to clients on CX and AI-based solutions.

• Analyse client needs and develops tailored strategies to improve customer experience and business performance.

• Lead workshops and training sessions to educate clients on best practices and emerging trends in Martech/Content Systems, CX and AI.

• Develop and maintain strong relationships with clients, ensuring high levels of satisfaction and repeat business.

• Team Leadership:

• Mentor and guide junior team members, fostering a collaborative and innovative work environment.

• Promote a culture of continuous improvement and knowledge sharing within the team.

Qualifications:

• Bachelor’s degree in business, Computer Science, or a related field. MBA or advanced degree preferred.

• 10-14 years of experience in product management and business consulting.

• Experience in MarTech/Content/CMS, CX and AI-based solutions, with experience in any of commercial industries (CPG, Retail, Real Estate etc.)

• Experience with Agile tools and methodologies- demonstrated agile experience and certifications such as SAFe PO/PM, CSPO etc.