Product Manager

Company Description

CallBotics is an enterprise-ready conversational AI platform with deep specialization in AI voice automation for high-volume, call-intensive workflows.

Built on over 17 years of real-world voice operations experience, CallBotics helps organizations autonomously handle up to 80% of calls end-to-end, reducing call-related costs by 65–90%. The platform integrates seamlessly with existing CRMs, dialers, and workflow systems, enabling fast, low-friction deployment for enterprise teams.

• CallBotics is not a new idea-stage company. It is a rapidly growing platform built by operators who have scaled large, real-world contact center operations and are now productizing that expertise.

Role: Product Manager -SaaS

We are looking for a SaaS Product Owner with strong experience, technical depth, leadership capability, and ownership mindset to drive international expansion, customer value, and organizational growth. The ideal candidate must have a strong engineering background, hands-on software development exposure, and proven ability to lead technical teams, manage global stakeholders, and deliver high-impact product outcomes.

KEY RESPONSIBILITIES

1. Product Strategy & Roadmap

· Communicate product vision, strategy, and roadmap aligned with company goals.

· Conduct market research and competitive analysis to identify opportunities.

· Define product goals, KPIs, and success metrics.

2. Product Development & Delivery

· Translate product strategy into clear requirements and user stories.

· Collaborate with engineering, design, and QA teams to ensure timely and high-quality product delivery.

· Prioritize product features and manage the product backlog using Agile methodologies.

3. Stakeholder Management

· Collaborate with internal stakeholders across Tech, Marketing, Sales, Operations, and Finance.

· Integrate insights and feedback from customers, partners, and internal teams.

· Communicate product updates, progress, and performance metrics to leadership.

4. Go-to-Market (GTM) Execution

· Partner with marketing and sales teams for launch planning and product promotions.

· Support training and enablement for technical, sales, and customer success teams.

· Monitor post-launch performance and customer adoption; refine product strategies as needed.

5. Continuous Improvement

· Use customer insights and analytics to drive iterative product enhancements.

· Stay updated on industry trends and emerging technologies.

6. Accountability & Technical Leadership

· Take full accountability of the Technical (Engineering) team and its delivery performance.

· Conduct interviews and support hiring for technical roles within the engineering team.

· Must have previously worked as a software developer to effectively understand and review code quality (Python).

· Manage day-to-day operations between Engineering, Operations, and cross-functional teams.

· Should have experience managing and working with the US audience and US market expectations.

QUALIFICATIONS

· Bachelor’s degree in engineering.

· MBA is a plus.

· 7–10 years of experience in product management or a related field.

· Proven experience managing SaaS products across the full lifecycle.

· Strong analytical and strategic thinking abilities.

· Excellent communication and stakeholder management skills.

· Familiarity with Agile/Scrum tools such as Jira, Trello, or Asana.

WORK TIMINGS

· Monday to Friday (Saturday & Sunday off)

· Working from Office – Pune

· Shift Timing: 3 PM to 12 AM IST

Learn more about us:

🌐 AMI Infoweb Official Website - https://www.aminfoweb.com/

💡 Discover Callbotics.ai - https://callbotics.ai/

🎥 Explore Life at AMI - https://www.youtube.com/watch?v=T1UKFelepCk