Product Manager
eClerx
Job Description
Job Description: Product Manager / Product Owner – FCC (AI-led KYC/AML Platform)
Location: Mumbai / Pune
Experience: 7 – 15 Years
Domain: BFSI (Mandatory)
Role Overview
Opportunity to build and scale AI-driven KYC/AML products used for automated onboarding, compliance, and financial crime prevention across global financial institutions. We are looking for a Product Manager / Product Owner with strong Financial Crime Compliance (FCC) expertise in AML, KYC, and Customer Lifecycle Management (CLM) . The role involves managing a suite of products combining AI/ML, workflow orchestration, and compliance platforms .
Product Ecosystem (Scope of Role)
You will be working across multiple integrated products:
- AI/ML-based KYC Platform – Automated screening, document verification, and risk detection
- Workflow Orchestration Engine – Manages KYC case routing across internal teams and external systems
- Compliance Manager (Flagship CLM Product) – End-to-end KYC lifecycle, onboarding, and periodic reviews
- Document AI / Data Extraction Platform – OCR-based data extraction, multilingual processing, and ingestion from public/paid data sources
Key Responsibilities
Product Ownership & Delivery
- Own end-to-end product lifecycle – roadmap, backlog, prioritization, and releases
- Translate business requirements into user stories, functional specs, and acceptance criteria
- Drive Agile delivery across cross-functional squads (BAs, Tech, Data teams)
Domain & Solutioning (FCC)
- Lead product initiatives across:
- KYC / CDD / EDD / CLM
- AML Transaction Monitoring & Screening
- Design domain-led, scalable solutions aligned with regulatory requirements
- Drive KYC transformation and process re-engineering initiatives
AI / Data & Automation
- Define and drive AI/ML-led use cases in FCC such as:
- Automated KYC verification
- Document intelligence & extraction (OCR)
- Case summarization & risk scoring
- Work with data teams on data ingestion, interpretation, and analytics-driven insights
Workflow & Orchestration
- Design and optimize workflow orchestration across KYC lifecycle
- Manage case routing and coordination across internal teams and external systems
- Improve operational efficiency through automation and workflow optimization
Stakeholder Management
- Collaborate with:
- Business & Compliance teams
- Technology & Architecture teams
- Operations stakeholders
- Conduct requirement workshops, gap analysis, and solution discussions
- Define and track product success metrics (KPIs)
Consulting & Strategy
- Support solutioning, RFPs, and transformation initiatives in FCC domain
- Drive product innovation and adoption strategies
- Contribute to digital transformation in AML/KYC space
Required Skills & Experience
Must Have
- 7–15 years of experience in BFSI domain (mandatory)
- Strong expertise in:
- AML / KYC / Financial Crime Compliance (FCC)
- Product Manager / Product Owner role
- Experience in:
- Agile / Scrum delivery
- Requirement management & backlog grooming
- Stakeholder management across business & tech
Good to Have
- Experience with FCC platforms:
- Fenergo, Actimize, NetReveal, Quantexa, or similar CLM tools
- Exposure to:
- AI/ML, Document AI (OCR), Data extraction tools
- Workflow / orchestration platforms
- Experience in global banking or fintech environments
- Understanding of regulatory frameworks (AML/KYC guidelines, FATF, etc.)
Key Competencies
- Product Thinking & Ownership
- Domain-led Solutioning
- Data-driven decision making
- Strong stakeholder communication
- Problem-solving & innovation mindset
Ideal Candidate Profile
- FCC domain expert with Product Management / Product Ownership experience
- Experience working on KYC/AML platforms or compliance products
- Exposure to AI-led transformation, workflow tools, or document intelligence systems
- Ability to translate regulatory and business requirements into scalable digital products