Rooms Operation Manager (front Office) - Westin New York at Times Square

Marriott Hotels

New York City (Times Square), New YorkFull-timeMid LevelOn-site

Job Description

Marriott Hotels - - Responsibilities: Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).; Leads specific team while assisting with meeting or exceeding property goals.; Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.; Interviews and assists in making hiring decisions.; Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
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