Salesforce Admin

Join to apply for the Salesforce Admin role at Concentrix What the Admin Will Do Support the current Salesforce team in their management and handling of user Support tickets Good experience on Service Cloud and Experience Cloud Support internal users by troubleshooting and solving business problems within Salesforce Assist internal users with data management queries Assist internal users in creating reports and dashboards Manage Salesforce users, their access and permissions Communicate effectively with the business on queries raised Provide testing support for solutions being developed by the Salesforce team Learn about internal business processes with a view to supporting the continuous improvement of Salesforce What the Admin Should Have Salesforce Administrator Certification (ADM201) Previous experience as a Salesforce Administrator A good working knowledge of Flows Strong experience with Data Loader, and a conscientious approach to data management Confidence with all aspects of Salesforce’s security model (profiles, roles, permission sets, etc.) A clear and effective communication style Nice-to-Haves (but not Essential) Any other Salesforce certifications Experience using and debugging Process Builder and Flow Specific experience working in a Helpdesk Support role Seniority level Entry level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting Manchester, England, United Kingdom #J-18808-Ljbffr