Salesforce Support Admin - Castro
Capitole
Job Description
β¨ Capitole is celebrating 10 years! We are now more than 1,000 people building an environment where talent is nurtured, recognized, and empowered to grow.
π€ People First: trust, respect, and professional development.
π Employee turnover rate of just 13%, well below the industry average.
π» Cutting-edge projects with global clients and modern technologies.
π Tailored training programs: up to β¬1,200/year per employee.
π True flexibility to work your way.
π¬ Monthly check-ins and annual 360ΒΊ evaluations to support your growth.
π₯ Private health insurance, flexible compensation, and Wellhub for your overall wellbeing.
π‘ Active tech communities to learn and share knowledge.
π Amazing team events (yes, we know how to have fun too π).
Interested in joining us? Take a look at this opportunity π
We are looking for an IT Support Specialist (Salesforce) to join an international team working for a leading client in the automotive sector. Youβll play a key role in ensuring the stability, performance, and continuous improvement of Salesforce-based systems used worldwide.
What youβll do
- Diagnose and resolve Salesforce incidents (L2/L3), ensuring system reliability and data integrity.
- Support the evolution of Salesforce applications, including customization, configuration, and functional enhancements.
- Identify recurring issues, risks, and improvement opportunities across the Salesforce ecosystem.
- Collaborate closely with global teams, business stakeholders, and end users.
- Share knowledge and contribute to building an efficient, high-performing support environment.
What weβre looking for
- 2+ years of experience in IT consulting or technical support.
- Solid hands-on experience with Salesforce, beyond basic user support (configuration, customization, troubleshooting).
- Understanding of Salesforce data model, integrations, and workflows.
- Experience with databases (Oracle SQL, PostgreSQL).
- Knowledge of APIs, microservices, or cloud environments (AWS preferred).
- Strong analytical and communication skills.
- Comfortable working in multicultural, distributed teams.
- Fluent English (C1).
β Important
This role is not focused on Salesforce consulting, marketing or purely functional roles. We are specifically looking for candidates with hands-on experience in incident resolution and support environments.
π Location: 100% Remote (Spain)
β° Schedule: 40h/week, flexible working hours (typically between 8:00β17:00)
π Language: English (working language) β Spanish B2 is a plus
Want to know more? Click here π±οΈ and find out!
See what people say about us π΅οΈ Glassdoor Reviews
Feel free to send us your profile, we are excited to meet you! π
The employee will adhere to information security policies:
-Will have access to confidential information related to Capitole and the project they are working on.
-Must comply with the security policies and internal policies of the company and the client.
-Must sign an NDA.