Software Engineer

Software Engineer

Location

New York, NY

Role Overview

Join a small, high-caliber engineering team building and deploying AI agents inside real businesses. This role focuses on architecting multi-step agent systems, integrating with live operational/ERP data, and shipping reliable agents that drive measurable ROI in production. The work blends engineering, systems thinking, and product building in ambiguous, high-stakes environments.

What You'll Do

• Build and ship AI agents that automate operational workflows (e.g., purchasing, inventory management, order intake, customer support).
• Architect multi-step agent systems with tool use, structured outputs, memory, and orchestration across complex workflows.
• Develop context and memory systems so agents can reason over transaction history, customer behavior, and SKU-level operational data.
• Work directly with live ERP and ops data that is incomplete, inconsistent, and production-real.
• Create evaluation, monitoring, and feedback loops to continuously improve agent reliability over time.
• Partner directly with customers in a forward-deployed model—mapping ambiguous processes and turning them into AI-native workflows.
• Help define the long-term agent architecture and platform layer that future engineers will build on.

Who You Are

• Strong engineering fundamentals, sharp critical thinking, and the ability to clearly defend technical perspectives.
• Experience building with LLMs in production (beyond prototypes), including familiarity with agent frameworks, tool use, orchestration, and multi-step reasoning systems.
• Comfortable working with messy, unstructured, real-world operational data and translating ambiguity into robust system behavior.
• Product-minded with strong instincts for usefulness and real-world outcomes (not just benchmarks).
• High-ownership builder who thrives in fast iteration cycles and minimal handholding.
• Bonus: experience in operational/workflow-heavy domains (e.g., supply chain, logistics) and/or prior startup experience.

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