Spa Attendant - Executive & Admin

Our team members are the key to our companys success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site:

Job Description
The Spa Attendant is responsible for supporting the guest experience from check in to departure by greeting the guest and guiding them through the facility explaining spa facilities and offerings. They are responsible for keeping the lounge areas neat, locker areas and restrooms clean and stocked with all amenities.

Ensure spa lockers, robes and slippers are stocked for guests

Maintain a safe, clean and well-organized spa environment through consistent monitoring of the locker/facility area.

Stock locker room supplies and amenities and maintain accurate supply lists and inventory sheets.

Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.

Maintain eye contact when addressing external and internal guests.

Handle guests questions and concerns professionally and courteously.

Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.

Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.

Maintain a positive attitude and contribute toward a quality work environment.

Regularly attend, participate in and support training and staff meetings.

Assist in all areas of spa operation as requested by management.

Qualifications

Spa/Salon experience a plus

High School diploma and minimum 6 months guest service experience required.

Must have computer experience and understanding of basic office equipment

Benefits Include

Medical, Dental, Vision Prescription, Life, Accident, Pet Legal

401K with match

Paid Time OffHoliday Pay

Free Meals, Free Uniforms, Free Parking

Discounts at Hard Rock properties around the globe

All team members are eligible to participate in the discretionary annual bonus program

Training and Leadership development programs

Wellness programs including onsite information and fitness seminars

Team Member Resource Groups

Recognition programs

Pay Rate $16.00 an hour

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