Product Manager

This range is provided by Motion Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $65.00/hr - $85.00/hr Direct message the job poster from Motion Recruitment Senior Recruiter | Enterprise Talent Services Our client, a leader in financial tax software , is looking to hire a CX Product Manager .

This is a hybrid role that will be onsite 3x per week in San Diego, CA. *This job is a 7-month W2 contract role with benefits & paid holidays!* As a CX Product Manager , you will own critical Customer Experience initiatives with high visibility to leadership, seeking to achieve conversion, quality, and efficiency for live customer service products. What You'll Be Doing Design surveys, reviews, and leverage conversion dashboards to gather and visualize customer feedback , identifying dependencies and gaps in service offerings Leverage data to drive product development initiatives , advocating for the customer experience Collaborate with cross-functional teams in research, analytics, operations, product development, and marketing Required Skill & Qualifications 5+ years in Product Management or Customer Experience Experience leveraging data insights from Tableau and/or other data visualization tools Experience presenting insights to senior leadership, distilling complex data to a simple storyline Prior experience working in a highly matrixed environment, working cross-functionally Desired Skills & Experience Bachelor's Degree Prior experience in SaaS, FinTech, or Tech industries highly preferred! Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets.

All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy.

Applicants need to make their needs known in advance. Seniority level Mid-Senior level Employment type Contract Job function Product Management, Analyst, and Business Development Industries Financial Services, Software Development, and Banking Inferred from the description for this job Medical insurance Vision insurance 401(k) #J-18808-Ljbffr