Senior Analyst, Strategic Account Management (closed)

Company Description

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

Job Description

Applied Business Acumen

Requires knowledge of:

• Industry and environmental factors (e.g., market fluctuations, regulatory or political changes, emerging technologies, and cultural practices)
• Common business vernacular and industry best practices
• Area-specific business domains (e.g., eCommerce platforms)
• Relevant business metrics, data models, analytics, and reporting used to support decision-making

Responsibilities include:

• Supporting the development of business cases and recommendations
• Owning delivery of assigned project activities and tasks
• Supporting process updates and operational changes
• Solving business issues using data-driven insights
• Understanding and applying relevant data and metrics that impact the business

Product Expertise

Requires knowledge of:

• Suite of products, services, and solutions within the assigned business area
• Product features, value propositions, and assortment management

Responsibilities include:

• Demonstrating understanding of product and solution features for simple to moderately complex business areas
• Gaining insight into customer-, seller-, category-, and industry-specific needs
• Explaining product features and value propositions to customers and sellers
• Providing product demonstrations during the sales cycle as needed
• Partnering with stakeholders (e.g., merchants) on product assortment mix and planning

Relationship Management

Requires knowledge of:

• Stakeholder identification, analysis, communication, and engagement techniques
• Stakeholder management tools and effectiveness methods
• Specialized business vernacular and market practices
• Cultural styles and best practices

Responsibilities include:

• Understanding the interests and profiles of key stakeholders
• Analyzing stakeholder needs and sharing relevant information
• Engaging with internal and external business partners on a periodic basis
• Establishing credibility and responding effectively to stakeholder requests

Sales Proposals and Presentations

Requires knowledge of:

• Sales presentation tools and techniques
• Sales lifecycle processes

Responsibilities include:

• Identifying key features of formal sales proposals and presentations
• Recognizing different proposal types and target customers
• Understanding the sales proposal and presentation development process
• Locating and utilizing appropriate tools and resources

Client Onboarding

Requires knowledge of:

• Customer and seller systems
• Customer onboarding methodologies
• System integration concepts

Responsibilities include:

• Driving onboarding efforts for small to medium-sized customers and sellers
• Independently resolving onboarding-related issues and escalating as needed
• Performing root cause analysis for simple to moderately complex onboarding issues
• Highlighting onboarding delays and risks to leaders and stakeholders
• Identifying system integration opportunities between customer/seller and internal platforms

Strategic Account Planning and Forecasting

Requires knowledge of:

• Account planning tools and techniques
• Organizational data sources and customer retention metrics
• Revenue and sales forecasting methods and tools
• Industry trends and estimation techniques

Responsibilities include:

• Leveraging customer and seller interactions to identify cross-selling opportunities
• Sharing relevant product information with existing partners
• Gathering and analyzing data from multiple sources to forecast sales
• Researching product and industry trends to support forecasting efforts

Negotiation Excellence

Requires knowledge of:

• Negotiation strategies and techniques
• Stakeholder management approaches
• Communication best practices

Responsibilities include:

• Preparing and compiling relevant data to support negotiations
• Understanding negotiation drivers, levers, positions, and desired outcomes
• Engaging stakeholders at all levels with clear, position-driven communication

Leadership & Business Impact

• Demonstrates up-to-date expertise and provides guidance to others
• Develops, executes, and improves action plans aligned with business and customer needs
• Builds partnerships to implement business solutions and drive results
• Monitors progress, adapts to change, and capitalizes on improvement opportunities

Values & Culture

Respect the Individual

• Promotes respect, inclusion, and belonging
• Encourages engagement, development, coaching, and recognition
• Builds strong relationships and communicates with impact

Act with Integrity

• Upholds the highest standards of ethics, compliance, and accountability
• Models Walmart values and supports a culture of transparency and non-retaliation
• Supports Walmart's commitment to becoming a regenerative company

Serve Our Customers and Members

• Puts the customer and member first while delivering results
• Applies data, insights, and an omni-merchant mindset to decision-making

Strive for Excellence

• Demonstrates curiosity, resilience, and a growth mindset
• Seeks continuous improvement and embraces new tools and ways of working

Qualifications

Work Experience

• 1-3 years of experience in sales

Education & Experience (One of the following is required)

• Option 1: Bachelor's degree in Engineering, Information Technology, Business, Marketing and Sales, Healthcare, or a related field
  OR
• Option 2: At least 2 years of experience in Business Management, Marketing and Sales, Healthcare, Omni-Channel Merchandising, or a related area

Additional Information

All your information will be kept confidential according to EEO guidelines.